tk7971 Privacy Policy

tk7971 is committed to handling your personal data with transparency, care, and respect. This Privacy Policy sets out how tk7971 ("we", "us", "our") collects, processes, stores, and shares information about you ("the Player", "you", "your") when you access or use the tk7971.pro platform, including all casino games, sports betting markets, live dealer tables, and any other services offered on the site.

This policy should be read alongside the tk7971 Terms & Conditions, which govern your use of the platform in full. If you have any questions about this Privacy Policy or how your data is handled, please contact our support team at [email protected]. Our team operates 24/7 on Bangladesh Standard Time (BST, UTC+6).

tk7971 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. The date of the most recent revision is shown above. Continued use of the platform after a revision constitutes your acceptance of the updated policy.

When you register for an account, use the tk7971 platform, or contact our support team, we may collect the following categories of personal data:

1.1 Registration and Identity Data

• Full legal name
• Date of birth (for age verification — all players must be 21 years or older)
• Residential address, city, and postcode
• Email address and mobile phone number
• Username and encrypted password
• National ID, passport, or other government-issued identification documents submitted during identity verification

1.2 Financial and Transaction Data

• Payment method details, including bKash, Nagad, Rocket, and Upay account numbers (stored in masked form)
• Visa and Mastercard details (processed and tokenised by our payment partners — tk7971 does not store raw card numbers)
• USDT wallet addresses for cryptocurrency transactions
• Deposit and withdrawal history, amounts, dates, and transaction references

1.3 Technical and Device Data

• IP address and approximate geographic location (city-level)
• Device type, operating system, and browser type and version
• Session duration, login timestamps, and page navigation logs
• Cookies and similar tracking technologies (see Section 6 for full cookie details)

1.4 Gameplay and Betting Data

• Game history, bet amounts, outcomes, and session logs across all products including slots, live casino, cricket betting, crash games, and roulette
• Responsible gaming tool usage, including any deposit limits, cool-off periods, or self-exclusion requests you have activated

1.5 Communications Data

• Emails and support messages exchanged with our team at [email protected]
• Survey responses, feedback submissions, and promotional opt-in records

tk7971 processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes and the legal basis for each:

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where profiling is used (for example, to identify responsible gaming risk indicators), a member of our team reviews any resulting action before it is applied to your account.

tk7971 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited and necessary circumstances:

3.1 Payment Service Providers

To process deposits and withdrawals, we share relevant financial data with our payment partners, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing networks. These providers are bound by their own privacy and data security obligations and process your data solely to facilitate transactions on your behalf.

3.2 Identity Verification Providers

To fulfil our KYC (Know Your Customer) obligations, we may share identity documents and personal details with accredited third-party verification providers. These providers store and process submitted documents in secure, encrypted environments and are contractually prohibited from using your data for any purpose other than identity verification.

3.3 Game Software Providers

Casino games on the tk7971 platform are supplied by third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. Limited gameplay session data may be shared with these providers to facilitate game delivery, fairness auditing, and technical support. Game providers do not receive your payment details or full identity data.

3.4 Legal and Regulatory Authorities

tk7971 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of tk7971, our players, or the public. We will notify you of any such disclosure where we are lawfully permitted to do so.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the tk7971 business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the acquiring entity will be required to honour the terms of this Privacy Policy.

The security of your personal data is a top priority at tk7971. We implement a range of technical and organisational measures to protect your information from unauthorised access, accidental loss, alteration, or disclosure:

• SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Password Hashing: Account passwords are stored using industry-standard one-way hashing algorithms. tk7971 staff cannot view your password in plain text.
• Access Controls: Access to personal data within our systems is restricted on a strict need-to-know basis. Staff with access to player data undergo regular security training.
• Secure Infrastructure: Our platform infrastructure is hosted in secure data centres with physical access controls, redundancy, and continuous monitoring.
• Regular Security Audits: tk7971 conducts periodic internal and third-party security assessments to identify and remediate vulnerabilities.

While we apply robust security measures, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].

tk7971 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Our standard retention periods are as follows:

• Account and Identity Data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction and Financial Data: Retained for a minimum of five (5) years from the date of each transaction.
• Gameplay Logs: Retained for a minimum of three (3) years for dispute resolution and fairness auditing purposes.
• Support Communications: Retained for two (2) years from the date of the most recent communication.
• Marketing Preferences: Retained until you withdraw consent or for two (2) years of account inactivity, whichever occurs first.

At the end of the applicable retention period, personal data is securely deleted or anonymised. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and platform improvement purposes.

tk7971 uses cookies and similar technologies to operate the platform, remember your preferences, analyse site performance, and deliver a personalised experience. The categories of cookies we use are as follows:

6.1 Strictly Necessary Cookies

These cookies are essential for the platform to function correctly. They manage your login session, security tokens, and basic site navigation. You cannot opt out of strictly necessary cookies while using tk7971, as the platform cannot operate without them.

6.2 Functional Cookies

These cookies remember your preferences, such as your chosen language, display settings, and responsible gaming tool configurations. Disabling functional cookies may affect your experience on the platform.

6.3 Analytical Cookies

We use analytical cookies to understand how players navigate the tk7971 platform, which features are most used, and where technical issues occur. This data is processed in aggregated, anonymised form and helps us improve the platform for all users. You may opt out of analytical cookies via your browser settings.

You can control or delete cookies at any time through your browser settings. Please note that deleting cookies may log you out of your tk7971 account and reset your saved preferences.

As a tk7971 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of Access: You may request a copy of the personal data tk7971 holds about you. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (for example, for promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing carried out on the basis of our legitimate interests, including profiling for responsible gaming purposes.

Please note that some rights are subject to limitations. For example, we cannot delete data that we are legally required to retain, and we may need to verify your identity before fulfilling a data subject request.

tk7971 strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered an account on tk7971, please contact us immediately at [email protected] so we can investigate and take the necessary action without delay.

tk7971 reserves the right to update or revise this Privacy Policy at any time. When we make material changes to how we handle your personal data, we will notify registered players by email or by a prominent notice on the platform prior to the change taking effect. The date of the most recent revision is displayed at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how tk7971 is protecting your data. Your continued use of the platform following any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tk7971 handles your personal data, please reach out to our dedicated support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

For data subject access requests, erasure requests, or other formal privacy inquiries, please include "Privacy Request" in your email subject line. We will acknowledge your request within 5 business days and aim to resolve it within 30 days.

For responsible gaming concerns, including self-exclusion requests or deposit limit adjustments, please visit our Responsible Gaming page or contact support with the subject line "Responsible Gaming Request".